Privacy policy

Last updated: May 12, 2026

OffiGo operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you with a curated shopping experience. OffiGo is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from our website, or otherwise communicate with us.

Personal Information We Collect or Process

We may collect or process the following categories of personal information, depending on how you interact with our website:

• Contact details, including your name, shipping address, billing address, phone number, and email address.
• Order and transaction information, including items viewed, added to cart, purchased, returned, exchanged, or canceled.
• Payment-related information, such as payment confirmation and transaction details.
• Account information, including login details, preferences, and settings.
• Communications with us, including customer support inquiries.
• Device and usage information, including IP address, browser, device type, and website activity.

How We Collect Personal Information

We may collect personal information from the following sources:

• Directly from you when you place an order, create an account, contact us, or use our website.
• Automatically through cookies and similar technologies when you visit our website.
• From Shopify, service providers, business partners, and other third parties that help us operate our store.

How We Use Your Personal Information

We use your personal information for the following purposes:

• To process payments, fulfill orders, arrange shipping, and manage returns or exchanges.
• To provide customer support and communicate with you about your orders or inquiries.
• To improve our website, products, services, and shopping experience.
• To send marketing communications, where permitted by law.
• To personalize your experience and show relevant product recommendations or advertisements.
• To detect, prevent, and respond to fraud, security risks, or illegal activity.
• To comply with applicable laws, legal obligations, and enforce our policies.

Cookies & Analytics

We use cookies and similar technologies to improve your browsing experience, analyze website traffic, remember preferences, and support marketing efforts.

Third-party services such as Shopify, Google Analytics, and advertising platforms may also use cookies or similar technologies through our website.

You can manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

How We Disclose Personal Information

We may disclose your personal information to third parties for legitimate business purposes, including:

• Shopify, which hosts and powers our online store.
• Payment processors, shipping providers, fulfillment partners, customer support providers, IT service providers, and analytics providers.
• Marketing and advertising partners, where permitted by law.
• Government authorities, legal parties, or regulators when required by law or to protect our rights.
• Business partners or successors in connection with a merger, acquisition, restructuring, or similar business transaction.

We do not sell your personal information to third parties.

Relationship with Shopify

Our store is hosted by Shopify. Shopify collects and processes personal information about your access to and use of our store in order to provide and improve the Services.

Information you submit through our website may be transmitted to and shared with Shopify and other service providers, including parties that may be located outside your country of residence.

To learn more about how Shopify processes personal information, you may review Shopify’s Consumer Privacy Policy at https://privacy.shopify.com/en.

Third-Party Websites and Links

Our website may contain links to third-party websites or online platforms. We are not responsible for the privacy, security, or content practices of third-party websites. You should review their privacy policies before providing personal information.

Children’s Data

Our Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction.

If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to delete it.

Security and Retention

We use reasonable measures to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain personal information only as long as necessary to provide our Services, maintain business records, comply with legal obligations, resolve disputes, and enforce our policies.

Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information, including:

• The right to access or know what personal information we hold about you.
• The right to request correction of inaccurate personal information.
• The right to request deletion of personal information.
• The right to receive a copy of your personal information.
• The right to opt out of certain targeted advertising or marketing communications.

You may opt out of promotional emails at any time by using the unsubscribe link included in our emails. We may still send non-promotional emails related to your orders, account, or customer service requests.

You may also manage targeted advertising preferences through your browser settings, device privacy settings, or applicable platform privacy controls.

International Transfers

Your personal information may be transferred, stored, or processed outside the country where you live. Where required, we rely on recognized legal transfer mechanisms to protect your personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs.

When we update this Privacy Policy, we will revise the “Last updated” date above.

Contact Us

If you have any questions about this Privacy Policy or would like to exercise your privacy rights, please contact us by email:

Email: [email protected]